Support
1. Access the complete
ThermaViewer™ Care & Use Guide (PDF*).
2. Download the
PC interface software (requires a password). This program, available to our registered users, copies stored data to a computer running Windows 95, 98, 2000, NT or XP. It can also be used to print out the time-temperature graph, save the data in tabular format as a csv file, and save the data in encrypted format,
which can only be read or printed with the TView program.
3. Installation guide for Auto Dialer
APD-10
(4 numbers)
4. Installation guide for
Auto Dialer
APD-12. (8 numbers-2 channels).
5. Technical Support for
auto dialer 858 413-0149 (ask for technical support)
6. The
ThermaViewer™ PC interface cable is 10 feet long and connects the
ThermaViewer™ to a serial port of a PC (Com1-Com9). The
ThermaViewer™ can be disconnected from it's sensors and power source and walked over to a PC to download the data as long as a charged 9vdc battery is in place, or it can be permanently attached to the PC with an straight-through extension cable.
7. The PC interface cable can be extended by adding a straight-through three conductor cable with DB9 connectors. (Cable wiring)
8. If your computer only has a USB port
for downloading data, a
USB to serial port converter
can be used. USB Gear is one of many companies who
make these adaptors.
9. Quick Start (PDF) guide for using the
ThermaViewer™with an auto dialer.
10. The firmware in the
ThermaViewer™
is upgraded by replacing the microprocessor which is in a socket on the PCB board inside the
ThermaViewer™ This is normally done by sending the
ThermaViewer™
back to factory, however it can be done in the field if the user has experience in replacing chips. This is done at the users risk.
Step by step guide.
11. Warranty information. All
ThermaViewer™ and sensors come with a 1-year replacement warranty. An extended warranty is also available.
12.
Installation guide for serial to Ethernet
adaptor.
13.
Documents of
Compliance for CE mark and AUS-NZ
14.
What's new
15.
Site map
16.
Credit Application
17. User
Guide (Shipped with ThermaViewer
after 4/15/08)
*If you do not
have
Adobe Acrobat Reader on your computer, you can download it for free.
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