1. Care & Use Guides (PDFs)
2. PC interface software (requires a password). This program, available to our registered users, copies data from the ThermaViewer or TV2 to a computer. It can also be used to print out the time-temperature graph, save the data in tabular format as a csv file, and/or save the data in encrypted format, which can only be read or printed with the TView program.
Note: There are several versions of this software. The link above is to software that works with the newer ThermaViewer (Firmware version 1.x.x and above). If your ThermaViewer is an older one with firmware version of 0.3.7.9 or something similar click here
5. Installation guide for Auto Dialer APD-10 4 numbers)
6. Installation guide for Auto Dialer APD-12. (8 numbers-2 channels).
7. Technical Support for auto dialer 858 413-0149 (ask for technical support)
8. The ThermaViewer 1 PC interface cable is 10 feet long and connects the ThermaViewer1 to a serial port of a PC (Com1-Com9). The ThermaViewer 1 can be disconnected from it's sensors and power source and walked over to a PC to download the data as long as a charged 9vdc battery is in place, or it can be permanently attached to the PC with an straight-through extension cable.
9. The PC interface cable can be extended by adding a straight-through three conductor cable with DB9 connectors. (Cable wiring diagram so you can make your own cable)
10. Quick Start (PDF) guide for ThermaViewer 1 without auto Dialer
11. Quick Start (PDF) guide for installing the ThermaViewer 1 with an auto dialer.
12. The firmware in the ThermaViewer 1 is upgraded by replacing the microprocessor which is in a socket on the PCB board inside the ThermaViewer 1. This is normally done by sending the ThermaViewer back to factory, however it can be done in the field if the user has experience in replacing chips. This is done at the users risk. Step by step guide. Upgrading firmware for the TV2 or Master Thermometer is done with the TView software.
13. Warranty information. All ThermaViewer 1 and sensors come with a 1-year replacement warranty. An extended warranty is also available.
14. Installation guide for serial to Ethernet adaptor. Support 416 674-5942
19. W-9 form (Use print preview and size to 30% before printing)
20. Troubleshooter software (This software when installed on your desktop will download system parameters from a ThermaViewer, saving them in a file on your PC which can be emailed to us for help in determining a problem).
24. TV2 drivers.
*If you do not have Adobe Acrobat Reader on your computer, you can download it for free.