ThermaViewer: The best solution for monitoring temperature.

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Support

1.  Access the complete Viewer Care & Use Guide (PDF*).

2.  Download the PC interface software (requires a password).  This program, available to our registered users, copies stored data to a computer running Windows 95, 98, 2000, NT or XP.  It can also be used to print out the time-temperature graph, save the data in tabular format as a csv file, and save the data in encrypted format, which can only be read or printed with the  TView program.

3.  Installation guide for Auto Dialer APD-10 (4 numbers)

4.  Installation guide for Auto Dialer APD-12. (8 numbers-2 channels).

5.  Technical Support for auto dialer 858 413-0149 (ask for technical support)

6.  The Viewer  PC interface cable is 10 feet long and connects the ViewerPC interface cable to a serial port of a PC (Com1-Com9).  The Viewer can be disconnected from it's sensors and power source and walked over to a PC to download the data as long as a charged 9vdc battery is in place, or it can be permanently attached to the PC with an straight-through extension cable.

7.  The PC interface cable can be extended by adding a straight-through three conductor cable with DB9 connectors.  (Cable wiring)

8.  If your computer only has a USB port for downloading data, a USB to serial port converter can be used.  USB Gear is one of many companies who make these adaptors. 

9.  Quick Start (PDF) guide for using the Viewerwith an auto dialer. 

10.  The firmware in the Viewer is upgraded by replacing the microprocessor which is in a socket on the PCB board inside the Viewer  This is normally done by sending the Viewer™  back to factory, however it can be done in the field if the user has experience in replacing chips. This is done at the users risk.   Step by step guide.

11.  Warranty information.  All Viewerand sensors come with a 1-year replacement warranty.   An extended warranty is also available.

12.  Installation guide for serial to Ethernet adaptor.

13.  Documents of Compliance for CE mark and AUS-NZ

14.   What's new

15 Site map

16 Credit Application

17.  User Guide (Shipped with ThermaViewer after 4/15/08)


*If you do not have Adobe Acrobat Reader on your computer, you can download it for free.

(modified: April 17, 2008 03:04 PM )
© 2008 Two Dimensional Instruments, LLC - Support
(modified: April 17, 2008 03:04 PM)